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Technical Support Specialist

Job ID #:  1009
Company:  Evident
Posting Date:  Jan 23, 2023


Working Location: TEXAS, WEBSTER 


Are you looking for a company that cares about people’s lives and health, including yours? At EVIDENT, we help make people’s lives healthier, safer and more fulfilling, every day.


Let’s inspire healthier lives, together.

Job Description

The Technical Support Specialist will provide pre- and post-sales technical product support and training for Evident Scientific conventional ultrasonic testing solutions including thickness gauges, flaw detectors, and transducers.

Job Duties

* Provide primarily post-sales technical product support and training to customers over the phone and in person.


* Provide application, product demonstration, and training support for the sales, services, and rentals departments


* Work directly with sales representatives to identify and support sales opportunities and product demonstrations.


* Qualify customer web leads and opportunities and convert to quotations to drive sales.


* Respond to all customer inquiries in a timely and professional manner.


* Schedule necessary customer visits via Product Manager / Team Lead / Sales Reps


* Support customer supplied sample evaluations in the office or lab area.


* Provide and suggest technical enhancements to existing instrumentation and solutions


* Attend applicable seminars and conferences to stay current on NDT methods


* May require occasional travel (< 10%) in the USA, South America, Latin America and Canada.


Job Requirements



* Associate Degree degree in Science, Engineering or other applicable technical field is strongly desired. Minimum HS degree required.


* 1+ years in Ultrasonic and/or Eddy Current instruments or Inside Sales is required.


* Technical training experience a plus.


* Must have excellent verbal and communications skills.


* Vision correctable to 20/20


* Must be skilled with a normal suite of computer applications.


We realize work isn’t just a job to you.


It’s a big part of your life, but not the only part. That’s why we offer competitive salaries, a robust 401(k) program, annual bonus program and comprehensive medical benefits, as well as tuition reimbursement, flexible schedules, parental and adoption leave, on-site services and Colleague Affinity Networks — so you can be ready for where life can take you.


EVIDENT is passionate about the solutions it creates for the life sciences and industrial equipment industries. For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling by helping detect, prevent, and treat disease, furthering scientific research, ensuring public safety, and capturing images of the world. Today, EVIDENT’s solutions range from industrial microscopes and videoscopes to nondestructive testing technology and x-ray analyzers. These products are widely used for quality control, inspection, and measurement applications. Serving customers in fields such as manufacturing, maintenance, and environment and natural resources, EVIDENT’s technology contributes to the quality of products and adds to the safety of industrial infrastructure and facilities. For more information, Click Here.


It is the policy of EVIDENT to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.


Posting Notes: || United States (US) || Texas (US-TX) || Webster || 

Nearest Major Market: Houston