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Technical Sales Support Specialist II - TX

Job ID #:  961
Company:  Evident
Posting Date:  Nov 13, 2022


Working Location: TEXAS, WEBSTER 


Are you looking for a company that cares about people’s lives and health, including yours? At EVIDENT, we help make people’s lives healthier, safer and more fulfilling, every day.


Let’s inspire healthier lives, together.

Job Description

This position will serve Evident Scientific, Inc .customers by providing product demonstration application development support and training for Industrial microscopy product line. The product categories included in this positions' responsibilities are Semiconductor Analytical equipment, Metallurgical microscope, Measuring Microscope, Laser Microscope. The position will also support industrial microscope sales reps of the same function. The Technical Sales Support Specialist II will assist the product managers in developing marketing collateral contents for publications, website, and social media platforms.

Job Duties

*  Provide products and applications support to sales representatives (both direct and indirect) customers and internal staff for Industrial microscope products and accessories.


*  Provide hands-on technical support for assigned Industrial products.  This includes instrument setup and calibration on site demonstration and technical consultation supporting both microscope end- users and collaborative partners.


*  Provide day-to-day technical support for leads quotes and orders and answering questions from sales reps and customers.


*  Develop material for technical workshops seminars and internal & external training courses covering product functionality and applications for customers and the approved sales channels.


*  Conduct training sessions for internal and external audience.


*  Contribute knowledge capturing process by assisting in the maintenance of product knowledge database.


*  On assignment basis perform trade-show duties and coordinate demo - equipment shipment with the help of logistics team and tradeshow manager.


*  Contribute content for use in sales tools publications company website and company blog type of media platforms.


*  Travel to customer sites within the United States Canada and Latin America for training and/or other sales support requirements.


*  Performs other related duties as assigned.

Job Requirements



*  B.S. in Engineering or a science discipline is required. Higher level of education in the above mentioned disciplines is preferred.


*  Must be able to work in a fast-paced environment and meet critical deadlines.


*  Must possess strong analytical skills to make recommendations to internal and external customers.


*  Must be able to understand the technical aspects of the product.


*  Must be able to understand the customer's application and use of the product.


*  Must be able to travel overnight as required. Valid Driver's License with a safe driving record and personal vehicle required.


*  Ability to communicate (verbal and written) with customers and internal team effectively.


*  High proficiency with MS Word Excel and PowerPoint required.




*  Microscopy imaging and/or metrology experience are preferred.


*  Knowledge in materials science and mechanical engineering are preferred.


*  Experience in industrial imaging and metrology software is highly desirable.


*  Able to manage and prioritize multiple projects working independently to meet deadlines.


*  Ability to learn and use new business and technical software.


*  Must be able to understand the technical aspects of the product.


We realize work isn’t just a job to you.


It’s a big part of your life, but not the only part. That’s why we offer competitive salaries, a robust 401(k) program, annual bonus program and comprehensive medical benefits, as well as tuition reimbursement, flexible schedules, parental and adoption leave, on-site services and Colleague Affinity Networks — so you can be ready for where life can take you.


EVIDENT is passionate about the solutions it creates for the life sciences and industrial equipment industries. For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling by helping detect, prevent, and treat disease, furthering scientific research, ensuring public safety, and capturing images of the world. Today, EVIDENT’s solutions range from industrial microscopes and videoscopes to nondestructive testing technology and x-ray analyzers. These products are widely used for quality control, inspection, and measurement applications. Serving customers in fields such as manufacturing, maintenance, and environment and natural resources, EVIDENT’s technology contributes to the quality of products and adds to the safety of industrial infrastructure and facilities. For more information, Click Here.


It is the policy of EVIDENT to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.


Posting Notes: || United States (US) || Texas (US-TX) || Webster || 

Nearest Major Market: Houston